Customer Experience (CX) Manager- Change and Improvement
Posted 02/10/2024 by Norton
- Location:
- Stafford, Staffordshire (70 miles)
- Job Type:
- Permanent
Roll out SLA knowledge & expectations throughout Stafford Teams. Deliver annual review of customers' segment & recommend amendments. Lead CSI improvement activities across all functions. Manage all pricing activities. Ensure all Customer complaints, Service & quality are … more