Insights Lead - Complaints
Posted a week ago by Orbit Group
- Salary:
- £33,600/annum group incentive bonus to 15%, 27 days holida
- Location:
- The Customer Hub, Coventry
- Job Type:
- Permanent
In this exciting newly created position of Complaints Insights Lead. In this role you will need to use data to identify trends and themes for when/why things go wrong for customers across their customer journey. Using root cause analysis techniques, you will demonstrate strong stakeholder … more
