Complaints Handler jobs in West Midlands (County)

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  1. Insights Lead - Complaints

    Posted a week ago by Orbit Group

    Salary:
    £33,600/annum group incentive bonus to 15%, 27 days holida
    Location:
    The Customer Hub, Coventry
    Job Type:
    Permanent

    In this exciting newly created position of Complaints Insights Lead. In this role you will need to use data to identify trends and themes for when/why things go wrong for customers across their customer journey. Using root cause analysis techniques, you will demonstrate strong stakeholder … more

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