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Displaying 1-17 of 17 jobs
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Posted 4 days ago by Candidate Source
This is initially a 3-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. This role will require the initial 4 weeks onsite in Bracknell for training and onboarding with hybrid working of 3 days a week onsite … more
Posted a week ago by Marc Daniels
A hybrid opportunity has arisen for a Complaints Handler to join a well-known automotive company based in Bracknell on a 3 month fixed term contract with possibility of going permanent. This is a great opportunity to join a well-established and very supportive company. This role … more
Posted 02/07/2024 by Goodman Masson
Complaint Manager/Handler - PENSIONS. Offering between £45,000 - £50,000 per annum. Accepting candidates from Bristol, Ipswich, Manchester and Edinburgh. Permanent. Hybrid working (3 days in office. About The Role. In the role of a complaint handler, you will … more
Posted 02/07/2024 by MMP Consultancy
MMP Consultancy are working with a fantastic public-sector organisation to recruit a Repairs Complaints Officer to work on a temporary contract in London. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of reactive maintenance programmes. … more
Posted 09/07/2024 by Real
We have a current opportunity for a Legal Claims and Inquests Manager on a contract basis. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a … more
Posted a week ago by Belmont Recruitment
We are looking for a Senior Complaints Officer this role will be: SW1E6QP (Hybrid 3 days Office Based. The right candidate will. Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice … more
Posted a week ago by Eden Brown
Local authority in the Cambridgeshire area are looking for a Housing Maintenance Complaints Officer for an initial period until the end of the year. The purpose of the role. To undertake the investigation of complaints, disrepair claims and ombudsman cases in line with Housing … more
Posted 4 days ago by Spencer Clarke Group
Spencer Clarke Group are seeking a Complaints Review Officer for a Local Authority Client based in East London. In this role, you will ensure that residents receive a fair and thorough review of their complaints, draft high-quality responses, and work proactively to prevent … more
Posted 01/07/2024 by MMP Consultancy
Manage, motivate and develop your team to deliver an excellent complaint resolution service. Ensure all customers are treated with dignity and respect and that services are tailored to meet the diverse needs of individuals. Respond to complex customer complaints and negative … more
Posted 5 hours ago by Belmont Recruitment
We are looking for a Complaints Review Officer this role will be Hybrid (E1 1BJ. The right candidate will. Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the … more
Posted 3 days ago by Tower hamlets community housing
This is a fantastic opportunity to play a key role in enhancing our complaint handling processes and driving service improvements. Key Objectives. Lead the delivery of high-quality, consistent complaint responses in line with THCH policy. Ensure all complaints comply with … more
Posted 11/07/2024 by Hightown Housing Association
Complaints & Resolution Manager. £47,175 pa - 35 hours. About the Role. The Complaints and Resolution Manager is responsible for leading and developing Hightown's customer focused service to ensure the delivery of a robust complaints handling service, driving high levels … more
Posted 01/07/2024 by Service Care Solutions
The Candidate will be responsible for ensuring our complaints handling is efficient in meeting the Housing Ombudsman's Code. They will be responsible for feedback processes, supporting customers and ensuring we learn from our customers' experiences and implement service improvements. … more
Posted a week ago by Red Personnel
We are seeking a dedicated and proactive Complaints Resolution Officer to join our team. In this pivotal role, you will be responsible for delivering an effective complaints, enquiries, and compliments management service, ensuring our service standards are consistently met. You … more
Posted 11 hours ago by Fortem Solutions Limited
Deal with all resident complaints promptly and in line with KPIs & the Ombudsman complaint handling code. Coordinate all access arrangements as necessary, ensuring any issues or concerns are resolved quickly and effectively, in order for works to be completed to schedule. Work … more
Posted 4 days ago by esure
We are currently recruiting for a Head of Complaints who can lead and inspire our Customer Relations teams to truly put the customer at the heart of everything we do. You will dare to be different by creating a culture of continuous learning, reviewing and challenging processes, identifying … more
Posted 08/07/2024 by Workflow Recruitment
This role also acts as the final escalation point for our customers' complaints, liaising with the Financial Ombudsman Service (FOS) where required. The role of the Compliance Officer within an FCA-authorised firm is an important one, and it is vital that holder of this position have a good … more
