Customer Service Advisor
Posted 5 days ago by The Portfolio Group
- Salary:
- £22,000 - £24,000/annum
- Location:
- Hinckley, Leicestershire (9 miles)
- Job Type:
- Permanent
Assist with the availability of Advisors using the telecommunication application to review individual codes. Maintain an abandon call rate of below 0.80% and an SLA target of above 99%. Maintain service metrics by ensuring work is queued and assigned correctly. Assist the … more