Scheduler
Posted 08/08/2024 by The Portfolio Group
- Salary:
- £23,000 - £25,000/annum
- Location:
- Hinckley, Leicestershire (47 miles)
- Job Type:
- Permanent
Assist with the availability of Advisors using the telecommunication application to review individual codes. Maintain an abandon call rate of below 0.80% and an SLA target of above 99%. Maintain service metrics by ensuring work is queued and assigned correctly. Assist the … more