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Posted yesterday by Capital One - UK
Customer Complaints Case Handler. Salary of £27,000. About this role. Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking … more
Posted yesterday by Capital One - UK
Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help … more
