Insights Lead - Complaints
Posted 22/08/2024 by Orbit Group
- Salary:
- £33,600/annum group incentive bonus to 15%, 27 days holida
- Location:
- The Customer Hub, Coventry (2 miles)
- Job Type:
- Permanent
Using root cause analysis techniques, you will demonstrate strong stakeholder engagement and influence to facilitate continuous improvement sessions to identify and monitor service improvements to prevent future complaints. This role is part of Customer & Communities where you'll … more
