Contact Centre Team Leader
Posted 4 days ago by CCA Recruitment Group
- Salary:
- £31,000 - £36,000/annum
- Location:
- Bristol
- Job Type:
- Permanent
You will lead a team of Contact Centre Advisors, providing support to the team and customers as needed too. You'll oversee and manage work requirements, monitoring call levels and ensuring KPIs and targets are met across the board. Key Accountabilities. Manage performance, absences, career … more