Service Desk Administrator
Posted 31/07/2024 by North
- Location:
- PA4, Renfrew, Renfrewshire (4 miles)
- Job Type:
- Permanent
Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including response times and other KPIs. Scheduling of reactive and … more