2nd Line Application Support - Nights
Posted 31/07/2024 by Constant Recruitment Ltd
- Salary:
- £25,000 - £30,000/annum
- Location:
- TN23, Ashford, Kent (13 miles)
- Job Type:
- Permanent
As a 2nd Line Support Agent, your role is crucial in efficiently managing customer tickets. This involves accurate identification, categorisation, diagnosis, and resolution, all while maintaining clear communication and meeting KPIs. The role of 2nd Line is essential in delivering … more