IT Service Desk Analyst
Posted 3 days ago by SDL Solutions Limited
- Salary:
- £30,000 - £35,000/annum £30,000 - £35,000 + Bens
- Location:
- St Albans, Hertfordshire (11 miles)
- Job Type:
- Contract, Permanent, Temporary
The primary objective of the role is to provide first time resolution with good customer service. This will be achieved by troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the fault to one of their 2nd line specialist teams to investigate and … more