Securitas Security Services are currently looking for a number of Security Officers to be based with our client Linkedin in Dublin City Centre.

*Rate of pay is €16.25 per hour* plus €16.80 Night Allowance and an additional €3.44 per hour extra Sunday allowance. Fully flexible work pattern.

*All Securitas interviews are conducted online via video call*

Please view the attached video to see fantastic growth opportunities available at LinkedIn :(url removed)   

Purpose:

• To provide security service at LinkedIn's EMEA & LATAM Campus headquarters in Dublin city centre, Wilton place, D02AD98.
• All services must be provided in line with the site's standard operating procedures and customer requirements to protect the customer's employees, property, and other assets within the campus.
• To deliver the highest levels of customer service, which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness.
• To deliver a consistently high-end, accurate and discreet Security-focused hosting experience to all visitors, guests and employees.
• To ensure the safety and protection of customer's people, property and information always, in a knowledgeable and service-oriented manner, ensuring an unobtrusive and comfortable environment. Demonstrate the core brand values and culture of both the client and Securitas, promoting a positive image of our customer always.

Responsibilities:

• Meet, greet and assist all guests, contractors and employees in a professional and friendly manner. Ensuring correct passes are issued, accurate information recorded, and relevant messages disseminated (i.e Health & Safety leaflets)
• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Issue visitor/contractor passes in accordance with the assignment instructions.
• Produce and maintain any relevant, required documentation in support of the above; proactively refer to and review the published Assignment Instructions and / or Front of House/Reception Manual, familiarising oneself with any changes and provide suggestions to improve or enhance the level of service.
• Fulfil any reasonable requests from the management team.
• Maintain a client service approach to problem solving and work with the Campus Team Leader / Manager to achieve this.

Customer Service

• Display an outstanding level of customer service.
• Take responsibility for problems that staff, and visitors may have.
• Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.
• Answer telephone calls professionally and in accordance with the Assignment Instructions.

Continuous Improvement

• Identify opportunities for improving practices and processes and enter the details in the Ideas Book.

Health and Safety

• To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are always followed. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the SOC in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

Prevent Loss and Waste

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.
• Prevent and Deter Crime
• Operate radios, pagers, clocking equipment and any other physical security equipment used on site.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

Other Responsibilities

• Book on at the beginning of each shift and make check calls in accordance with Company policy
• Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
• Undertake any other duties as requested by the Management

Competencies:

• Managing and Leading Others
• Manages Self
• Decision Making
• Communication Skills
• Business Acumen & Commercial Awareness
• Operational Excellence
• Strategic Thinking (Planning & Forecasting)
• Customer Management & Sales Development
• Relationship Building & Networking

Minimum Requirements:

• Must have a valid PSA License
• Safepass
• Fluent in English language
• No current criminal convictions
• He ability to uphold the Securitas core values of Integrity, Vigilance and Helpfulness
• Excellent communication skills
• Be able to work independently, self -aware, motivated as well as part able to work as part of the team
• Be punctual and reliable
• Pro-active approach, whilst maintaining discretion and confidentiality always
• Experience in a concierge/hosting/customer facing role

At Securitas, we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families.

These comprehensive benefits include discounted health care scheme, company pension, bike to work scheme, access to hundreds of discounts from well-known brands and retailers, access to hundreds of high-quality online education courses from some of the world's leading learning institutions, ways to save for the future, and other resources to improve health and well-being. 

Benefits:

• Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week 
• 24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas.                   
• Employer Contribution Pension Scheme from the day you join the Company
• Progression, training and development opportunities
• Christmas Savings Scheme
• Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.)
• Internal recognition schemes
• Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)
• Group Scheme (Access to hundreds of discounts from well-known brands and retailers, as well as access to hundreds of high-quality online education courses from some of the world's leading learning institutions.)
• Employee Refer a friend incentives
• Life Assurance equal to one year's basic pay as per Employment Regulation Order (ERO)
• Overtime as per the ERO
• Sick Pay Scheme as per ERO
• SIPTU Representation Rights

Securitas is an equal opportunities Employer

Securitas PSA Licence : 00352

(url removed)