AVS

AVS is part of the Lawsons Group, which is the UK's largest independent fencing, timber and builders' merchants and now boasts 36 branches, 720 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England

The Role

As a Yard Operative and Van Driver at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience."

A Yard Operative / Van Driver will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety.

The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.

About you

You'll need to be someone who isn't afraid of hard work and is a team player. The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you're someone who is happy to get stuck in, then we'd love to hear from you.

A forklift truck licence and Category B Driving License is essential for this role.

Working hours for this position - Monday to Friday 07.30 - 17.00 and alternate Saturday's 08.00 - 12.00 = 44.5 hours per week.

Branch Postcode - RH12 3AU

Key Accountabilities:

• Accurate picking of products, checking quality and quantity prior to packing & loading.
• Ensure that stock is replenished, rotated and merchandised
• Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
•  Accurate completion of all paperwork.
• Provide Customers & Suppliers excellent service and attention in the Yard.
• Unloading and checking of all received deliveries into yard from either customer or supplier.
•  Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
•  Maintain Yard Standards in line with yard audit criteria.
•  Correct reporting and management of any damaged or compromised products or materials.
• Assist in the company stock
• Maintain the yard to a high standard of tidiness and cleanliness
• Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
• Correct and Safe use of all mechanical equipment and machinery
• Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
• The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
• Carry out any other reasonable task as requested by your line manager. 
• Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met
• Build rapport, be polite and courteous to customers
• Be vigilant to prevent loss of product by theft etc
• Drive in accordance with the law, safely and courteously
• Comply with current legislation
• Ensure safe and efficient loading and unloading
• Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practise, Standards and Company Policies are met
• Be vigilant to prevent loss or damage of product and vehicle

We would love to meet someone who...

•  Holds a full valid category B driving license (essential)
• Has previous van driving experience working in a builder's merchants (essential)

• Previous experience working in a Yard at a Builders Merchants (essential)
• A Live and Valid Forklift License (essential)
• Up to date forklift training certificate
• A positive & approachable attitude
• Good product knowledge within the Industry
• Demonstrates a positive and friendly attitude
• Will promote and adhere to the company's cultures, values and professionalism
• Holds excellent interpersonal skills and confidence
• Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
• Excellent communication skills, attention to detail and methodical
• Ability to work under pressure, be self-motivated and adaptable
• Excellent time management skills

What is in it for you...

• Salary range from £27,144 - £28,500 depending on experience
• 23 Days Holiday + Bank Holidays
• Competitive / negotiable salary
• Pension Scheme
• Death In Service Scheme
• Employee Assisted Programme