The Metropole Hotel is currently recruiting for the position of full time Night Duty Manager. The Night Duty Manager will represent management during the night. This role is responsible for enforcing the hotels standards of excellence for all areas being supervised. This might suit someone currently in a night porter/auditor role and looking to progress their career.

Main responsibilities:

• Direct and oversee all hotel operations during the night shift
• Assist the Front Office Manager in all aspects of the department
• Provide leadership and support to all members of the front office
• Act as a manager on duty for the hotel during the night shift
• Manage the night shift in the department ensuring that all employees perform the tasks assigned
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Experience & Skills required

• Previous experience in a similar role is essential
• Previous experience in a customer facing role in a hotel environment is essential
• Excellent communication skills
• Ability to lead, motivate and mentor team
• Attention to detail and ability to work on own initiative

Benefit

• Opportunity for training and career development with the Trigon Group
• Competitive rate of pay
• Relocation Assistance
• Access to our Company Pension Scheme
• Death in Service Benefit
• Employee referral bonus
• Friends & Family discounts across our restaurants
• Special rates in our hotel accommodation
• Paid internal and external training days
• Access to Trained Mental Health First Aiders
• Team Member Social & Wellbeing Events
• Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
• Meals on Duty
• Assistance with Leap Cards