Job Title:                         IT Manager

JOB PURPOSE:             Oversee and ensure the efficient operation of the company's IT infrastructure, implementation of new IT systems and policies, and drive towards continuous improvement and innovation within the organisation.

REPORTING TO:           CFO  

LOCATION:                    Nenagh, Co. Tipperary

RESPONSIBILITIES:

Responsibilities associated with this role include, but are not limited to the following:

• Devise, establish and maintain IT strategy, policies, and systems to support the organisation.
• Control IT budget and report on expenditure.
• Identify the need for upgrades, configurations or new systems and implement accordingly.
• Ensuring all types of technology queries are dealt with in a timely and professional manner.
• Purchase efficient and cost-effective technological equipment and software.
• Troubleshoot, diagnose, and solve hardware and software problems, across the business related to servers, desktops, laptops, printers, and mobile devices for all employees.
• Support employees in their use of technology for business purposes.
• Ensure all work is logged in the service desk system, actioned, progressed, and documented with relevant details and solutions within agreed SLAs.
• Provide and assist in training initiatives that support staff in the use of IT systems.
• Design and deliver IT Induction for new employees.
• Lead various IT projects across the Group.
• Maintain and update IT risk register as required.
• Build relationships with vendors and maintain cost efficient contracts.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:

• Degree in computer science, engineering, or related field.
• Experience in analysis, implementation, and evaluation of IT systems and their specifications.
• At least 3 to 4 years' experience in progressive IT environment.
• Excellent organisation skills.
• Strong communication skills.
• Ownership and flexibility.