We are looking for an organised, driven, and adaptable individual to grow our HR team based in Nuneaton. The role requires a CAN-DO attitude, if this sounds like you, we'd love to hear from you!

JOB PURPOSE

To provide a comprehensive, professional HR support service to Directors, Managers and staff ensuring consistency and compliance with company policies and operating procedures. Maintaining and developing the company's HR database and reporting system. Working closely with Finance/Payroll and external providers to ensure the effective coordination and communication of all employee benefits provided by GRS. Embrace GRS' values: caring; inspiring; developing, 'can do' and excelling.

MAIN DUTIES AND RESPONSIBILITIES

This is an important role within GRS, with primary responsibility to:

•  Ensure all new starters, leavers and any changes to employee terms and conditions are accurately recorded on the HR database.
•  Process all new starters and leaver correspondence in line with HR procedure.
• Support the HR and Payroll team as required.
• Work collaboratively with the recruitment team.
• Answering employee/manager questions and queries.
• Issue accurate letters and correspondence to employees as required.
• Ensure accurate records are maintained.  
• Develop effective working relationships with colleagues and line managers through an approachable manner and with a customer focused service delivery.
• Coaching and supporting line managers in day to day tasks.
• Provide a highly confidential service.
•  Scan and file employee records into Cascade.
• Filing and general administration as required.
• Work within GRS Policies and Procedures to ensure safety, efficiency and effectiveness of day to day activities.
• Providing and maintaining a professional and effective dialogue with all stakeholders.
• Responding professionally, calmly and effectively to all parties they encounter.
• Complete project work and ad hoc tasks as required.

KNOWLEDGE & SKILLS

• Qualified to GSCE A-C level or equivalent in English and Math's.
• Must be confident with computer systems and have well-developed keyboard skills, with proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
• A well organised team player with good administration and customer service skills.
• Work in a fast paced environment, show flexibility and adaptability.
• Have good interpersonal skills, being understanding and approachable to colleagues, visitors and providers.
• Must have excellent attention to detail and be able to work accurately and with minimal supervision.
• Able to work in a well-organised and professional manner to meet the demands of the work, maintaining concentration and accuracy. A 'can do' approach is a must.
• Must be able to communicate effectively and collaboratively across all disciplines within the organisation.
• Clearly understand the importance of maintaining people and data confidentiality.

EXPERIENCE

• Substantial admin experience working in a fast pace environment.
• Highly organised and details conscious.
• Previous experience of working with Cascade HR software or other leading HR systems within a professional organisation is desirable.

BENEFITS

• 24 Days holiday + Bank Holidays
• Access to 24hr GP Helpline and EAP service for you and your household.
• Enhanced pension contributions.
• Bonus Scheme.