Overall Responsibility

To ensure overall Finance team Hospital objectives are achieved

The Billing  Manager will report to the Financial Accountant /Finance Office Manager. (Tbc, does this align with structure change. )

Key Responsibilities

        Take full ownership and supervisory responsibility for all staff within the billing team.

        Assist in the setting of targets, aligned with Divisional and wider organizational objectives, and ensure all targets are met by team

        Manage and motivate team members on a day to day basis by agreeing goals and objectives designed to achieve the standards agreed with the Financial Accountant

        Take responsibility for the design and development of procedures to facilitate accurate and timely generation of hospital invoices in your area of responsibility

        Ensure staff are trained as required and make recommendations as to training needs as they arise and design and deliver training programs for team members as identified/required

        Establish internal controls to monitor accuracy of billing

        Be responsible for generating accurate and timely hospital invoices for complex inpatient stay

        Liaise with all hospital departments to ensure procedures are in place to ensure all billable procedures are captured and billed accurately

        Ensure month end billing targets and deadlines are achieved

        Constantly review PMI contracts to ensure maximising billing and billing rates on system are accurate

        Assist PMI contracts manager

        Responsible for ensuring all charts are scanned to M files within target deadline

        Assist with all PMI internal / external audits re billing

        Develop KPI's for team members and monitor performance

        Assist the claims manager to ensure overall Finance Team monthly submission targets are met

        Assist with the preparation of daily / weekly / monthly hospital activity statistics

        Responsible for providing explanations why hospital revenue varies from expected revenue

        Represent the Finance team at monthly inter departmental meetings

        Provide a costing for Self Payer procedures

        Meet with Patients who wish to discuss Self Payer Quotes

        Liaise daily with the team to resolve any issues which may arise.

        Contribute to and assist with the upgrading and implementation of systems which enhance the quality and efficiency of hospital billing

        Maintain regular contact with the Financial Accountant / Finance office Manager, ensuring he/she is aware of any issues which may arise within the billing team.

        Take on any other duties or projects which may be required from time to time.