The Role

• Support with daily workload and delegation to team
• Supervise work, check completion and deliver to expectation set by line manager
• Use business communication tools for completion of tasks and ensure your team understand all key functions
• Understand all process and procedures and set the example for others
• Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
• Support with maintaining store environment and housekeeping standards
• Understand company policy and rules regarding security measures and demonstrate compliance and controls
• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
• Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
• Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
• Understand KPI targets and expectations to achieve results
• Demonstrate commercial awareness and adopt right product, place and time compliance
• Engage with and feedback issues to contribute to the wider business
• Support with identifying development needs within the team
• Support senior management to coach the team
• Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
• Support senior management to coach the team