IT Support Apprentice
Posted 19/08/2024 by Bosch Group
As our IT Support Apprentice your main responsibilities will be:
• Provide IT consulting and customer support for mobile devices
• Provide IT consulting and customer support for computer desktop / laptop & tablet devices.
• Support field service solutions / applications / hardware
• Support on-site AV solutions and systems
• User administration
• Provide customer support solutions
• Support customer support applications
• Participate in customer support drop-in sessions
• Installing and setting up hardware and software
• Provide Office 365 Administration & support
• Resolve customers IT problems via telephone, remote control or in person
• Maintaining asset register records
• Assisting in the roll out of new IT procedures
• Prioritising daily and other workload to ensure that any outstanding issues are resolved or escalated
• To take agreed responsibility for specified areas on IT Support functions and technical issues as agreed, including the introduction of new technologies into the department and the Bosch Group
• To create, maintain and participate in the departmental knowledgebase and documentation process.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000255999910
- Job ID:
- 1258000000000315390
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