Job Description

We're looking for a passionate individual to join our growing team at Rank Interactive, a leading online gaming company. As a Player Protection Executive, you'll play a vital role in keeping our customers safe and ensuring fair play.

We'll provide the training!

No prior experience in the online gambling industry is necessary. We'll equip you with the knowledge and tools you need to succeed in this rewarding role.

Working patterns:

This role is shift work between 07:00 - 20:00, 07:00 – 17:00 and 10:00 – 20:00 on a 4-week rotation pattern. You will work 1 weekend out of 4

What you'll do:

  • Be the first line of defence for our customers, using your skills to identify potential risks
  • Analyse customer activity and background information to support responsible gambling practices
  • Help us protect vulnerable customers from problem gambling.
  • Work with colleagues to ensure compliance with anti-money laundering regulations
  • Collaborate with the Player Protection Manager to make informed decisions about customer accounts

What you bring:

  • A strong work ethic and a can-do attitude
  • Excellent communication skills (written and verbal)
  • The ability to analyse information and make sound judgments
  • A desire to make a positive impact
  • A keen eye for detail and accuracy
  • The ability to work independently and as part of a team

Bonus points if you:

  • Understand the importance of responsible gambling
  • Are comfortable having difficult conversations

What we offer:

  • Competitive salary and benefits package
  • Opportunity to make a real difference
  • Supportive and inclusive work environment
  • Training and development opportunities

If you find the above opportunity interesting, apply now! We look forward to hearing from you!

Type:
Permanent
Contract Length:
N/A
Job Reference:
406000256289952
Job ID:
1258000000000315541

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