Job Description

  • In conjunction with the Reservations Manager, coordinate and managing the daily operations and efficient running of the Reservations Department, ensuring the department objectives are being achieved
  • Delegate tasks to team members by assigning duties and preparing their work schedules
  • Ensuring all administrative procedures are completed accurately and in accordance with the departmental and hotel guidelines
  • Working with the Reservations Manager to implement and deliver individual and departmental training plans
  • Working with the groups team on a day to day basis ensuring all enquires are analysed and responded to within brand standard timeframes
  • Assist in the preparation of contracts for the leisure segment (FIT, group allocation and series)
  • Work closely with Director of Sales & Marketing, Reservations Manager and Revenue Manager to set daily pricing and business strategies for all segments to maximise occupancy and ADR.
  • Preparation of departmental financial & KPI results for presentation at monthly departmental meetings and weekly commercial meetings
Type:
Permanent
Contract Length:
N/A
Job Reference:
406000256917451
Job ID:
1258000000000317245

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