Baxterstorey is looking for a Client Services Assistant Manager with excellent customer service skills with an eye for detail for our team based in Central London – City. 

Providing an efficient 5* service at all times, As the Client Services Assistant Manager, you will play a crucial role in supervising the day-to-day operations ensuring exceptional service, and ensuring a high level of customer satisfaction. You will work closely with the Client Services Manager to support all aspects of reception and meeting room/hospitality bookings.

Candidates must enjoy creating memorable guest experiences and will preferably have experience of working as supervisor or team leader in customer services, within a high- end corporate or hotel environment.

OUR GOAL: To delight our customers and create moments that delight them and exceed expectations by providing a tailored, memorable service.

Previous experience working within a customer facing role is essential, ideally as a team leader or supervisor, and preferably in a corporate or high-end hotel or contract reception setting. Effective communication skills both written and verbal are essential and the perfect candidate must be able to work well within a team as well as being comfortable to work alone. A good knowledge of Microsoft Office products is also an advantage.