Role & Team Profile

The Technology Change Team (TCT) sits within the Global Technology function at Informa, known as Technology Services and Solutions (TS&S). The team’s mission is to support outcome-focused, and technology enabled change, through effective insights, assurance and advice.

We are seeking a Portfolio Manager to bolster our offering and deliver against this mission statement. The Portfolio Manager will report to the Head of Portfolio Management and will play a crucial role in steering Informa’s portfolio of technology change towards success. You will be entrusted with the oversight of a diverse array of projects and programmes, ensuring that each aligns with the strategic objectives and delivers optimal value. By implementing robust governance processes, you will maintain a holistic view of portfolio health, adeptly managing risks and dependencies. Your expertise in providing strategic, data driven insights will empower them and others to make informed decisions that enhance portfolio performance.

The Portfolio Manager will be instrumental in supporting the TCT shift from a stance of reactive demand management to one that prioritises strategic alignment and resource efficiency. This shift is key to providing increased assurance in the delivery of currently initiatives and in extracting maximum value from our investments.

Key Areas of Responsibility/Accountability/Duties

The TCT Portfolio Manager is expected to assume the following key responsibilities plus any other reasonable duties as required:

Portfolio Performance

• Develop and implement a comprehensive set of Key Performance Indicators (KPIs) and metrics to effectively measure project and programme performance across the technology portfolio.
• Support the maintenance of our digital reporting suite, and, where necessary, produce tailored reports summarising portfolio performance to senior stakeholders, highlighting trends, risks, and opportunities for improvement.

Risk & Assurance

• Conduct regular project and programme health checks and assessments across the portfolio, identifying potential issues and areas requiring interventions.
• Implement and maintain a robust risk management framework ensuring consistent identification, evaluation, and mitigation of risks across all technology projects.

Governance Champion

• Collaborate closely with the Governance Lead to ensure all technology initiatives adhere to established governance processes and standards.
• Support the preparation of technology assurance documentation for strategic technology investments going to the Capital Investment Committee.

Communication

• Point of contact to disseminate decisions related to technology strategy and prioritisation to business teams.
• Develop and deliver, clear, concise communications and presentations to support communication of these key messages. 

Knowledge Management

• Oversee the maintenance and improvement of a central knowledge sharing database, ensuring information is current, relevant, and easily accessible.
• Promote and implement knowledge management best practices across technology teams, fostering a culture of information sharing and collaboration.

TS&S lynchpin

• Act as the interface between business teams, and TS&S Subject Matter Experts (SMEs) during the triage and feasibility phase of new demand items.
• Facilitate efficient knowledge transfer and collaboration between TS&S SMEs and project teams to ensure accurate assessment of new technology demands

Financial reporting

• Collaborate with project and finance teams to develop and maintain accurate financial reports for the technology change portfolio.
• Analyse financial data to identify trends, variances, and opportunities for cost optimisation across technology projects.

Continuous improvement:

• Identify and implement opportunities to enhance Technology Change Team (TCT) processes, driving efficiency and effectiveness.
• Champion a culture of continuous improvement across technology teams, encouraging innovation and best practice adoption.

Resource & Capacity Planning

• Collaborate with resource owners to develop and maintain capacity plans for technology projects.
• Analyse resource utilisation data to identify opportunities for optimisation and recommend strategies to balance workload across the portfolio

Value Realisation

• Develop and implement frameworks for identifying, tracking, and measuring the benefits and value derived from technology change initiatives.
• Collaborate with business stakeholders to ensure alignment between technology investments and expected business outcomes.

2025 pipeline – annual planning:

• Support the annual planning process by gathering and analysing data on potential technology initiatives for the upcoming year.
• Assist in prioritising and aligning proposed technology work with the overall business strategy and objectives for 2025