Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests.

What you’ll do…

• Keep the hotel premises and guests safe and sound.
• Make sure every guest feels special and eager to come back for more.
• Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift.
• Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe.
• Handle any reservations, bookings, or inquiries that may occur during the night shift.
• Keep detailed records of who's staying with us, any incidents, and other important info.
• Know your stuff when it comes to health and safety rules.
• Be part of the hotel crisis and fire teams and know all the drill.
• Stay in the loop with other departments and staff to keep things running smoothly and guests happy.