Principal / Enterprise IT Project Manager
Posted 5 days ago by Freshworks
- Job location: London - hybrid working
- Please note that we are not able to provide a sponsorship visa for this role
We are seeking a highly skilled and experienced Principal / Enterprise IT Project Manager to join our Customer Engagement Team within SaaS Professional Services business unit. The ideal candidate will have a proven track record of successfully managing complex enterprise-level projects within the SaaS industry. As an IT Project Manager, you will be responsible for overseeing the end-to-end delivery of our SaaS solutions to enterprise clients in Europe, ensuring projects are completed on time, within budget, and to the highest quality standards.
Key Responsibilities:
Project Planning & Execution:
Create and manage detailed project plans with clear timelines and resource allocation.
Lead cross-functional teams to keep projects on track.
Anticipate risks and issues, addressing them proactively to ensure smooth project delivery.
Stakeholder Management:
Be the primary contact for clients, building strong, lasting relationships.
Keep all stakeholders informed with clear, timely updates and ensure alignment on project goals.
Quality Assurance:
Uphold best practices to ensure top-quality SaaS solutions.
Regularly review deliverables, making sure they meet client standards and seeking ways to improve processes.
Change Management:
Handle changes in project scope, schedule, or resources with minimal disruption.
Assess the impact of change requests and communicate effectively to ensure smooth transitions.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Job Reference:
- 406000265445355
- Job ID:
- 1258000000000330262
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