Role Mission:

The mission of the Operations Project Manager - Post Merger Integrations is to be a communication and relationship liaison between MedPlanet and other business units that are part of the M3 Group. The Operations Project Manager - Post Merger Integrations is responsible for managing the business synergies created between MedPlanet and the M3 Group, ensuring excellent internal client service, facilitating communication and collaboration between the MedPlanet and the M3 Group and driving business growth for MedPlanet business unit.

Essential Duties and Responsibilities (overall summary of the role):

Including, but not limited to the following

• Identification of the synergies for qualitative and quantitative market research projects
  • Analysis of current practices in all M3 group business unite and identification of synergy opportunities
  • Price and cost analysis to create internal business strategies
• Development of partnerships between the M3 Group business units and Med Planet teams for qualitative and quantitative market research projects
  • Liaison between M3 Group operational staff and MedPlanet to ensure synergy processes are followed
  • Closely monitor and report performance of agreed synergies providing suggestions for improvement
• Qualitative and quantitative market research project delivery
  • Collaborate with M3 Group operational staff to ensure market research projects and services run by MedPlanet meet expectations in terms of quality, budget and timelines
  • Be the direct point of contact from MedPlanet for project management and service delivery to the M3 Group, ensuring projects commissioned to MedPlanet completed in accordance to agreed specs
  • Ensure project updates are delivered within given communication timelines, outlining actions taken and solutions for when projects are off track
• Consolidation of partnership with MedPlanet for translations, transcripts and interpreters
  • • • Monitoring of the progress of the volume of translations commissioned to Med Planet
      • Maintain close contact with M3 Group operational staff to ensure process adherence on translation services utilisation

• Comply with M3’s operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3 policies