Key Duties and Responsibilities

• To deliver technical training on workshop diagnostic repair procedures, both electrical and mechanical, to a wide range of service technician and technical delegates
• Encourage a supportive learning environment, encouraging questions, utilising a variety of hands-on and instructor-based training methods.
• Establish and maintain effective relationships with the project team, client, dealer network and course delegates
• To contribute to sharing knowledge with colleagues, learning from other experiences to ensure a consistent and professional approach to all training activities
• Support of site operations at the client training facilities, ensuring efficient and cost-effective processes. Responsible for supporting local maintenance issues and site compliance.
• Maintain personal technical and training skills development and necessary qualifications including the requirement to attend manufacturer courses at home and abroad   
• Ensure personal compliance regarding Bosch and Client central directives.
• Contribute to the smooth and efficient running of the business through expeditious and clear communication
• Contribute to regular meetings to evaluate all aspects of technical training with the appropriate stakeholders
• Advise on management of the vehicle training fleet ensuring correct and suitable vehicles for training delivery requirements including cleanliness.
• Support the development of all course material and any new product training in line with client requirements.
• Encourage delegate feedback post course to identify any areas for course development and equipment shortfall
• Control of stationary at the training facility including all printing and workbooks to ensure most cost-effective methods are adopted.
• Continually assess training technology and methodology to ensure currency of training offer
• Contribute to the internal quality assurance of the technical training programme