Job Description

As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming. 

Key Responsibilities:  

  • Offering customers a high level of service through styling advice, product knowledge and store experience 

  • Analysing selling information and working with the store manager to maximise the sales performance of your department/ concession 

  • Leading a team of sales assistants to achieve excellent standards of service 

  • Supporting recruitment and ensuring induction and training of new starters is carried out 

  • Assisting the Store Manager in identifying future talents and putting together development plans to support their progression 

  • Overseeing store operations  

  • Being a brand ambassador and providing the best experience for our customers 

  • Stepping into the role of Store Manager in their absence 

Type:
Permanent
Contract Length:
N/A
Job Reference:
406000268716627
Job ID:
1258000000000336247

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