Experian Consumer Services (ECS) is the division within Experian that is responsible for our Direct-to-Consumer products and propositions, primarily Credit Monitoring, Credit Comparison (credit cards, loans, mortgages) and ID fraud protection.

As the Optimisation Manager, you will be part of the eCommerce team who improve the commercial performance of our products, running experimentation for new features and testing the launch of new products across all our free and paid products.

You will own and deliver the optimisation strategy and testing roadmap for our free and paid products. You will be focused on improving the current commercial performance of the product (through cross-sell and upsell), and experimenting with new product ideas and testing the impact of new feature releases.

You will ensure that we promote the customer, keep a data-driven approach to all types of optimisation testing and consistently identify opportunities to improve the customer journey and our commercial KPIs.

This is a hybrid role aligned to our London office, you will need to come into the office twice a week.