Nursery Administrator - Expiring soon!
Posted 06/08/2024 by Great Starts Recruitment Ltd.
Brentwood
20-40 hours (hours are flexible for full and part time applicants)
£15ph +
We are currently working with a nursery in Brentwood, Essex, who are looking for a passionate Nursery Administrator to join their wonderful team.
The nursery is proudly rated as "Outstanding” by Ofsted, and offers cheerful and spacious rooms, with excellent resources including a large outdoor area for the children to learn and explore.
Purpose of Role:
To provide efficient administrative support to the nursery and Nursery Manager. Ensuring a high level of customer service both internally and externally, by completing day-to-day administrative tasks.
Responsible for:
- Supporting the manager when offering new nursery places, selling extra sessions, and managing changes in booking patterns
- Supporting parents with queries or concerns, offering solutions where possible
- Leading and managing care bookings and enquiries
- Following the nursery's organisational policies and procedures
- Ensuring files are up to date
- Checking parent invoices are charged correctly, including discounts, and corresponding with parents regarding payments
- Making useful and efficient use of systems
- Contributing suggestions and ideas on how to improve nursery performance
- Collecting monthly invoices
- Controlling tasks relating to funding and headcount
- Supporting the Nursery Manager with any additional administrative tasks, including writing reports
- Previous experience working in a nursery environment would be beneficial
- Experience in a customer service setting would be beneficial
- Providing outstanding customer service, both internally and externally, in person and over the phone
- Demonstrable track record of resolving issues for customers
- Ability to make decisions based on information and data
- Ability to prioritise workload and work in a fast-paced environment
- Possess exceptional organisational skills
- Strong computer skills to manage daily responsibilities - Word, Excel, PowerPoint, Data Entry
- Maintain confidentiality in accordance with GDPR
- Previous experience of working in an Early Years administrative role would be desirable but not essential
- A qualification in Childcare would be beneficial
- Enhanced DBS certificate (must be willing to undergo a DBS check if you don't have one on the update service)
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 24-00079-50169-3
- Job ID:
- 1276000000000006597
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