Parts Advisor (HGV)
Durham
£26,750 – negotiable plus Bonus scheme
44 hours per week
Monday to Friday with rota Saturday work
Use of company vehicle if applicable


Duties:
  • Professionally handle incoming calls to promote and secure parts sales.
  • Work with suppliers to purchase parts at competitive prices while maintaining stock levels.
  • Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets.
  • Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs.
  • Perform stock cleanses and manage internal transfers efficiently.
  • Provide excellent customer service to local and national customers to encourage repeat business.
  • Help in building a customer base and promoting the truck and trailer services.
  • Manage cash and payment systems following company procedures, prioritizing safety.
  • Work with the parts team to meet sales and delivery targets, including over-the-counter sales.
  • Evaluate local market conditions and identify sales opportunities.
  • Comply with health and safety procedures.
  • Demonstrate the company's core values in daily work.
  • Collaborate with van drivers to ensure timely deliveries.
  • Perform additional tasks to ensure smooth branch operations.
Key Specialist Skills and Knowledge:
  • Commercial Truck & Trailer Parts 
  • Communication Skills
  • Telephone Skills
  • Computer Skills
  • Customer Service
  • Health & Safety Knowledge
If you are interested and would like to discuss further, please apply today.

If you do not hear from us in the first 2 weeks, please understand you have not been shortlisted for this role.
Type:
Permanent
Contract Length:
N/A
Job Reference:
24-00180-50189-3
Job ID:
1276000000000006955

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