The Company

At NEOM, we believe WELLBEING starts with the little moments. Our vision is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. Our 100% natural fragrances are designed to help boost your energy, give you a mood lift, help you sleep better, and reduce stress.

The Role

We are looking for two Keyholder-Sales Assistants who have a passion and flair for customer service to join our Edinburgh store. The two available opportunities are for 15 hours and 8 hours a week. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

What You Will Do

• Drive forward sales and company objectives
• Be responsible for opening and closing of the store
• Take responsibility for cashing up and banking procedures
• Assist the team and store management with daily tasks
• Be proficient in Microsoft Office, Excel and Google Drive
• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

Requirements

• Retail experience within a health/beauty environment
• A passion for wellbeing
• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• The ability to work retail hours - which can include weekends and evenings
• Confidence in the use of MS Office, Excel and Google Drive

What We Would Love

• A love of customer service and to be able to translate this to inspire your colleagues
• Team player with a can-do attitude
• Deep affinity of NEOM and its values with a keen interest in wellbeing
• Positive energy that will inspire others
• Self-motivator who works on initiative
• Thrives in a fast-paced business and adapts easily to change

Benefits

• TIME TO CHILL - 15 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - Take some time to recharge and reset 
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support 
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

Apply Now

Click to apply now, with your CV and covering note, telling us all about you and what your feel you can bring to NEOM!