Castle Retirement Village based in Berkhamsted is on the lookout for a Hospitality Assistant to work on a 18 hour week contract, covering week day and weekend shifts.

As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times and, at times, assist in the kitchen.

We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents, working within an engaged team and great environment.

Responsibilities:

• Greet residents warmly as they arrive at the dining area
• Assist residents with seating and provide menus
• Take food and beverage orders accurately and efficiently
• Serve meals and beverages in a timely manner
• Ensure that residents' dietary preferences and restrictions are accommodated
• Provide friendly and attentive service to residents throughout their meal
• Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
• Handle residents' concerns or special requests with professionalism and courtesy
• Maintain cleanliness and organisation in the dining area

Requirements

Requirements:

• Previous experience in a hospitality setting or in a customer service role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Kind and respectful attitude