Job Title: Office Manager 

Location: Bristol Airport  

Reporting To: General Manager 

 Salary: £30,000 Per Annum  

 OVERVIEW OF JOB DESCRIPTION  

Main Duties & Responsibilities:  

The role of the Office Manager will be to support the management team and the operation by carrying out administrative tasks as needed to meet agreed SLA’s, providing HR advice as required for ER cases, and conducting interviews and managing the recruitment pipeline. This opportunity will allow the successful applicant to work with high-profile clients within aviation with exposure to working in a fast-paced environment. This position will also be expected to cover holidays and absences of the “Office Administrator” and the “Resource and Planning Manager”.   

• Dealing with payroll queries. 

• Reviewing employee pay slips for inaccuracies. 

• Approving and declining of holiday requests. 

• Management of the time and attendance system; including recording and reporting for lateness, absence, sickness, dependency leave, compassionate leave…etc.    

• Maintenance of accurate records relating to all lateness and absences and escalating time and attendance concerns to the operational team; for investigations once policy triggers have been hit. 

• Respond promptly to requests for information from the management team. 

• Note taking during ER meetings such as disciplinaries/ investigations / grievances …etc.  

• Proving ER advise to Managers as appropriate. 

• Scanning and logging documents to employee electronic personal files. 

• To provide cover during holidays and absences for the Office Administrator, and to support during the Office Administrator during peak operational demand.  

• Responsible for processing internal and external applications through the I.D. process. 

• Proactively communicating with internal and external applicants to ensure their references are completed with the SLA schedule (within 8 weeks of submission).  

• Collating a full 5 year history checks (may include, liaising with applicants to seek further details from the home office or government authorities).  

• Have a full understanding of UK eligibility checks inclusive of visa knowledge.  

• Ensure timely submission of weekly reports related of I.D. passes that have entered.  

• Proactively highlighting applicants (internal / external) that are due to expire and managing renewals.  

• Effectively manage all applications from start to finish.  

• Adhere to GDPR 2018 Legislation, by managing the administration of documents.  

• Ensuring a commitment to data accuracy and legal compliance in line with GDPR.  

• Build effective relationship with the IDC and internal bodies. 

• Ensure GSAT and/or DBS and/or CTC requirements are completed by the applicant in timely manner. 

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and the operational need. 

Required Experience for the role:  

• 1 years’ experience in a similar administrative role is desirable 

• Excellent communication and interpersonal skills  

• Experience with Microsoft Excel and Office Administration 

• Flexibility 

• Innovative  

• Achievement orientated  

• Energy/Drive  

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit (url removed).

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.