Job Title:                           Sales Executive - Venue & Events

Reporting to:                    Events Sales Manager

Location:                           Worcestershire County Cricket Club, New Road, Worcester, WR2 4QQ

Contract term:                  Permanent, Full time

Background: 

Worcestershire County Cricket Club is one of the 18 major county cricket clubs which make up the England and Wales Cricket Board. We play to the highest level of professional cricket with a history stretching back over 155 years.

Our vision is to become Worcestershire’s premier destination for live sports, entertainment & hospitality, whilst providing great experiences for everyone who comes to New Road.

We are passionate about our people and strive to make our working environment a welcoming and enthusiastic one, fuelling ambition with opportunities and support to help our people achieve their personal and professional goals.

Our values of Trust, Inclusiveness, Kindness, Resilience and Togetherness, resonate across everything we do at the Club and define our culture and behaviours.

Purpose of the Role:

We are seeking a motivated and enthusiastic Sales Executive to join our team. As a Sales Executive, you will play a key role in driving revenue growth and promoting our club to potential customers. With a strong focus on customer satisfaction, you will be responsible for building relationships with clients and ensuring their needs are met.

The successful candidate will be tasked with proactively selling functions, events and conferences at our iconic New Road venue and account managing key customers.

Key Duties and Responsibilities:

• Generate fresh leads and actively seek potential new clients

• Establish and maintain strong relationships with both existing and new clients

• Achieve and surpass sales targets and objectives

• Provide excellent customer service and promptly address client enquiries

• Collaborate closely with internal teams to ensure client satisfaction

• Accurately input all bookings and client details onto our systems

• Manage our busy bookings diary and venue CRM system

• Stay up-to-date with industry trends and competitor activity

Other responsibilities:

We expect our people to demonstrate and promote our values at all times to ensure Worcestershire County Cricket Club’s brand is always held in the highest regard both internally and in public. It is expected that you will:

·         Be proactive in promoting inclusiveness across the club and reporting any discrimination that you witness.

·         Be committed to safeguarding and promoting the welfare of children, young people and adults at risk that visit the Club.

·         Promote a positive environment that is welcoming, friendly and supportive.

·         Foster a culture of togetherness and commit to contributing to a strong team ethic and good working relations.

The nature of our work and the size of our team here at Worcestershire County Cricket Club requires everyone to be flexible, motivated and an excellent team player.

This Job Description is not an exhaustive list of tasks but represents the key duties and responsibilities required by the role. You may be required to take on such reasonable additional or other responsibilities and tasks as we need from time to time.

Worcestershire County Cricket Club recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

The Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The closing date for applications is 21st July 2024.

Requirements

Person Specification:

• A background in sales, preferably within the hospitality and leisure sector

• Excellent communication and interpersonal abilities

• Effective skills in negotiation and persuasion

• A motivated mindset dedicated to reaching goals

• Ability to perform well under pressure and complete tasks promptly

• Excellent attention to detail

• Proficiency in utilising CRM software and the Microsoft Office suite

You will need to have the Right to Work in the UK or be able to obtain this by the start date. Unfortunately, we are unable to offer visa sponsorship for this role.

Benefits

Hours, benefits and salary:

• This is a full time role working 35 hours per week over 5 days. During the busy cricket season you will be expected to work some evenings and weekends.

• £25,000 per annum

• Contributory pension scheme

• Death in Service Cover

• Paid time off at Christmas

• Paid day off for your Birthday

• Access to Pluxee employee benefits and discount platform

• Employee Assistance Programme

• Free city centre parking

• Stunning city centre location with iconic cathedral view

• Complimentary tickets for various Sports venues across Worcester.