At Cambridge Healthcare Research [CHR], we partner with the world’s largest biopharmaceutical companies, supporting their commercial and strategic decision-making. We employ rigorous primary and secondary research to ensure we provide our clients with robust market analysis and actionable recommendations. We strive for excellence in everything we do through accountability, passion, and dependability.

The company has grown significantly in the last several years, with 150 employees. We are looking for an EA to the CEO to join us on our journey and provide business partner support to the CEO, their office and the Board.

The Opportunity As the EA to the CEO, you will provide high-level administrative and business partner support to the CEO and their office.

Reporting to the Chief of Staff, the EA will act as the administrative liaison to the Board of Directors, organise executive commitments, and coordinate C-Suite initiatives.

This role will suit those who can exercise good judgment in complex situations, have strong written and verbal communication skills, and can thrive in a fast-paced environment and maintain high-quality work among multiple priorities.

What You Will be Doing

• Providing sophisticated calendar management for the CEO. Prioritising inquiries and requests while troubleshooting conflicts; making informed decisions and recommendations, to ensure a smooth day-to-day schedule.
• Arranging travel and accommodation for the CEO, managing their expense reports.
• Completing a broad range of tasks that support the CEO’s ability to effectively lead the company, including assisting with research projects, producing reports and presentations, creating briefings, and preparing agendas for meetings and other documents.
• Working closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Anticipating the CEO’s needs in advance of meetings, events, etc.
• Acting as a ‘gateway’ to the CEO and their office, ensuring communication flows efficiently between the CEO and employees, demonstrating leadership to maintain credibility, trust, and support with the Senior Executive Team [SET].
• Providing administrative support to the Chair and Board of Directors. This will include scheduling general and committee meetings, taking minutes and the collation and distribution of Board packs and reading material.
• Supporting in preparing CEO correspondence for internal announcements, Board meetings, and events in collaboration with the CoS and the Marketing and Communications team [MarComs].
• Conserving the CEO’s time by reading, researching, collecting, and analysing information as needed in advance.
• Completing ad hoc requests as needed, including personal or family matters.

What You Will Bring To CHR

• Executive support experience, with 2+ years supporting C-suite level executives in one-to-one and/or team environments.
• Good Proficiency in Microsoft Office [Outlook, Word, Excel, and PowerPoint]
• Strong verbal and written communication skills, able to engage with multiple senior internal contacts and client stakeholders to a consistent, high-quality standard.
• Exceptional organisational skills and excellent attention to detail, able to prioritise workload and think analytically.
• Ability to work autonomously and confidentially, with a high degree of professionalism.
• Ability to react with appropriate levels of urgency to situations that require a quick turnaround and make informed decisions regarding priorities and capacity.
• Ability to maintain a high level of integrity and discretion in handling confidential information.
• Solid time management skills, with a proven ability to meet deadlines and function well in a fast-paced environment.
• High levels of cognitive flexibility; comfortable switching between strategic and operational thinking.

Requirements

What you will need to be successful in this role

• Strong business sense – with the ability to interpret priorities and make sound judgment calls.
• Commitment to excellence – performing duties with consistently high quality.
• Excellent communicator – ability to interact with people of all levels in a confident, professional manner.
• Emotional Intelligence – demonstrate ability and temperament to work with sensitive information and complex situations.
• Team player – leading with a collaborative approach.
• Delivery-focused - dedicated to meeting and managing the expectations of the CEO by maintaining effective relationships with internal and external stakeholders.
• Responsive – ability to manage the volume of emails and messages, with awareness of when to react if needed, outside normal business hours.

Who We Are

At CHR, we pride ourselves on a culture that nurtures the talented and the curious, helping the inquisitive and the ambitious to develop skills which enable them to grow as people, within a dynamic team environment.  Our core values enable us to embed considered and curious teams at the heart of any client challenge:

• Collaboration: We build strong connections to achieve more together.
• Excellence: We aim for greatness in everything we do.
• Community: We deliver impact beyond work for our people, our clients and wider society.
• Courage: We embrace challenges as opportunities for growth.
• Integrity: We always do the right thing.

CHR for Society: We believe that a great business is not just about revenues and profits. It’s also about using our expertise and resources to have a positive impact on society and the environment. At CHR we are fully committed to driving positive change in the world – we want our employees to not only build fantastic careers, but also to know they have the ability to positively impact society along the way.

Benefits

Compensation & Benefits CHR's head office is in Shoreditch, London and provides the opportunity to work within our hybrid working model. Due to the customer-facing nature of this role, we anticipate 2-3 days per week on-site in our London office. We offer a flexible and supportive atmosphere as well as a competitive salary and benefits package that includes:

• Base salary £45,000 - £50,000 per annum, depending on prior experience
• Annual bonus
• Private Healthcare and Life Assurance
• Contributory Pension Scheme
• Cycle to work scheme
• Personal fitness allowance
• A collaborative and stimulating leadership environment
• An opportunity to make and influence decisions that will drive CHR forward

Equity, Diversity and Inclusion

We are an Equal Opportunity Employer and make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Hiring Process

For more info on a career with us, please visit our website; (url removed) or reach out to our Talent Acquisition Manager directly at; (email address removed)

If you think we are the right company for you, then please apply today, we would love to hear from you!