ABOUT ZOOMO

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

We're seeking a results-driven Hub Manager to lead our Birmingham operation. You'll be responsible for driving revenue, profit, and customer satisfaction while building a world-class team.

Your Mission:

• Develop and execute comprehensive business plans to achieve regional revenue, profit, and market share targets.
• Achieve revenue and profit targets through strategic planning and execution.
• Oversee all aspects of hub operations, including retail, fleet management, inventory control and logistics. 
• Foster strong relationships with key stakeholders, including customers, partners, and local authorities.
• Build, develop, and inspire a high-performing team aligned with Zoomo's values.
• Ensure adherence to company policies, procedures, and legal requirements.
• Create an exceptional customer experience through outstanding service.
• Represent the company at regional industry events and conferences.

Requirements

• 5+ years of retail management experience with a proven track record of achieving sales and profit goals, and managing a P&L. 
• Experience managing large rosters in a big-box environment. 
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple departments, internal and external stakeholders, priorities and tight deadlines.
• Advanced proficiency in Microsoft Office Suite and retail POS systems.

What will set you apart:

• A passion for delivering exceptional customer experiences.
• A knack for building and motivating high-performing teams.
• A keen eye for detail and a focus on operational excellence.

Benefits

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched-on team that strives to make the streets greener and serve the rider

• Basic Salary £38,000 to £42,000 (depending on experience)
• Global and country-specific benefits packages
• Monthly team outings & events
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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