WHO WE ARE

We love the film industry. We love the ability of film to take your imagination away from daily life, to excite, to provoke, to engage and to entertain and we are excited to be playing our part in bringing the magic of cinema into people’s lives.

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivery consistency of work and quality of service.

Founded in 2002, our headquarters are in London with offices also in Los Angeles, Sydney and Toronto. We are part of the AKA Group of agencies.

WHAT WE DO

We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

THE ROLE

Our Versioning Team Leader sits within the Client Services department and are the main contact at DMS for the marketing teams of key global studio clients. We are seeking a Team Leader specialising in the re-versioning of TV and social content for the domestic market. This is a pivotal role that oversees essential client engagement and internal department management which includes key business stakeholders.

• Responsible for key industry accounts and the main point of contact for clients
• Managing a team of three people.
• Supporting the team and overseeing complex delivery schedules with the ability to communicate challenges and prioritise work according to tight deadlines.
• Ensuring clients expectations of quality and efficiency are always met. Responding to client queries accurately and efficiently.
• In collaboration with our internal operations teams, acting as a trouble-shooter, swiftly resolving any operational or client issues.
• Managing schedules and placing orders via DMS systems and updating project tracking and distribution software accurately.
• Communicating clearly with offices abroad and within our organisation
• After hours support for internal operations teams and external clients and vendors. May include weekend working.

Requirements

With previous experience of working within post-production operations, you will have a track record of providing a high-level service to major clients.

You will also demonstrate:

• Sound knowledge of post-production workflows and digital file delivery.
• Exceptional written and verbal communication and a proven ability to develop positive working relationships with both internal and external contacts.
• Managing and training a new team
• Experience of successfully managing key campaigns