The Medical Information Specialist (MIS) is responsible for helping ensure the delivery of a high quality MI service which is in compliance with all regulations and company policies and in accordance with any Pharmacovigilance and MI service agreements. The MIS leads, educates, mentors, and develops MI team individuals to ensure their competence and confidence in developing MI skills to become subject matter experts.

Key responsibilities:

• Grow an in-depth understanding of Clinigen products, disease areas and the self-regulatory framework the pharmaceutical industry works within

• Ensure the provision of an efficient, comprehensive and professional MI service to internal and external customers in line with industry standards;

• Manage MI enquiries in a timely manner for Clinigen products and MI enquiries for other Pharmaceutical Client products, where Clinigen is contracted to provide MI support, ensuring all pertinent regulations and processes are adhered to;

• Ensure all patient safety issues and product quality complaints are escalated appropriately and inline with standard operating procedures

• Prepare and maintain MI Standard Response Documents i.e. Frequently Asked Question (FAQ),Standard Letters and Data on File documents;
• Perform literature searches to support medical Information activities;
• Review and approve in a timely manner agreed materials and activities within area(s) of defined MI accountability
• Stay up to date with EFPIA and UK ABPI Code of Practice and share best practice with product and medical teams
• Review of promotional materials ensuring that scientific and medical data are quoted accurately,that references are appropriate, current and accurately cited
• Contribute to quality related activities including change control management, CAPA (Corrective and Preventative Action) and deviation management;
• Represent medical information in internal and external audits and inspections, as required
• Assist in maintaining, improving and promoting the Medical Information service through management of projects and training of or liaison with other groups or customers;
• Represent medical information at external meetings, as required.

Requirements

• Demonstrable experience in Medical Information in the Pharmaceutical Industry with an awareness of the ABPI Code of Practice
• Evidence of effective team working and time management
• Patient and customer insight through experience in the pharmaceutical industry
• Problem solving skills and the ability to think strategically
• Attention to detail working in a face paced environment and a strong communicator
• UK Registered Pharmacist (desirable but not essential)

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards