Role Summary

• Responsibilities: You will be involved in all stages of a wide range of digital creative projects for our clients within the healthcare sector, from initial concept development to full production, allowing for real autonomy and creativity
• Salary: £28,000 to £33,000 per annum, depending on your qualifications and previous experience
• Benefits: Discretionary profit share bonuses, hybrid working options that allow you to work from home up to 50% of your time after passing probation, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and more
• Role Type: Full-time, permanent
• Start Date: This role will ideally commence on Monday 2nd December 2024. However, we can also consider applications from those seeking a deferred start date in early 2025. You will be asked to state your availability on your application form
• Location: This role is available in our Global Headquarters in Cambridge, as well as our London, Manchester, and Bristol offices

About the Role

As a Digital Designer in our Creative team, you will be at the forefront of delivering diverse and intricate digital projects for both our clients in the healthcare sector and the company. These will include the development, maintenance and testing of new and existing websites and web applications, the creation of interactive content for conferences and events, as well as the creation of digital marketing materials such as HTML emails, web banners and social media graphics.

You will be involved in every stage of the project lifecycle, from initial concept development to full production, allowing for real autonomy and creativity. This involves early-stage collaboration with other designers, project managers, and clients to define the project scope and objectives. You will then produce high-quality design materials, providing technical insight and offering guidance as needed.

Examples of our work can be found here, as well as a showcase of our digital design services here.

Key responsibilities will include:

• Developing Digital Materials: Creating a variety of user-friendly deliverables, including websites and web applications, interactive content for external events, marketing materials, and other design pieces for both internal teams and external clients
• Collaboration: Working closely with creative colleagues and project managers at the outset of projects to determine the design scope, purpose, and strategic approach to be taken
• Effective Communication: Clearly communicating project requirements to project teams and providing input on any technical queries
• Quality and Delivery: Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality
• Exceptional Service: Providing outstanding customer service, building strong partnerships with internal teams and external clients

Hybrid Working Policy: We recognise that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home for 1 day per week.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: (url removed)

Requirements

About You

We are seeking a motivated individual who can contribute innovative ideas to enhance our digital design service offerings. You will have a great understanding of aesthetics and a meticulous attention to detail. You will also take pride in delivering a consistently exceptional service to both clients and colleagues within a dynamic and fast-paced environment.

This role requires a problem-solving mindset, strong analytical skills, as well as an enthusiasm for learning new technologies to produce high-quality project deliverables. Exceptional organisation and self-motivation, along with the ability to proactively identify innovative solutions, are essential.

While no previous experience in the scientific industry is required, we are looking for someone with a genuine interest in applying their design skills to the healthcare sector.

Essential requirements for the role are:

• A degree-level or higher qualification in a design-related discipline (minimum 2.1), in addition to a highly innovative portfolio. We welcome applications from candidates with a diverse range of specialisms, including but not limited to; Digital Design, Graphic Design, Digital Marketing, Media and Communications, Computer Science and Art
• At least 1 year of professional experience within an agency or commercial setting
• Technical knowledge of email/web/application development, including practical experience with HTML and CSS
• Experience with UI/UX design for a wide range of digital channels
• Good working knowledge of Figma, or a strong desire to learn
• Working knowledge of Adobe Illustrator, InDesign, and Photoshop. Familiarity with other software in the Adobe Creative Suite is advantageous
• Exceptional organisational and time management skills, an excellent level of productivity and the flexibility to respond to changing deadlines
• Excellent attention to detail
• Strong communication skills and the ability to build robust and sustainable working relationships

Desired requirements for the role are:

• Search engine optimisation (SEO) experience
• Knowledge of omnichannel marketing and a flare for copywriting
• Familiarity with basic JavaScript

Benefits

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022, Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process starts with a self-recorded video interview via our online application system, which is then reviewed by a member of the Talent Acquisition team. If successful, you will be invited to a final interview with senior members of our Creative team, which includes a portfolio review. Our standard recruitment process typically lasts around 2 to 3 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via (email address removed) should you require reasonable adjustments at any stage.

This role will ideally commence on Monday 2nd December 2024. However, we can also consider applications from those seeking a deferred start date in early 2025. You will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

We are excited to offer the Digital Designer role in our Global Headquarters in Cambridge, as well as our London, Manchester, and Bristol offices. However, please note that our team in London are relocating to a new office space in December, and as a result, we will only be able to offer the role in our new London office from January 2025 onwards.

You can learn more about our office locations here: (url removed)/careers/locations

What We Offer

• A starting salary of £28,000 to £33,000 per annum, depending on your qualifications and previous experience
• A discretionary profit share bonus paid twice per year
• 25 days’ annual leave plus bank and public holidays
• The chance to work from home for up to half of your working time after passing probation
• Flexible benefits scheme offering additional holiday, cash payments and pension contributions
• 4% employer pension contributions
• Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
• Paid study leave and funding for external qualifications
• Cycle to Work scheme and an interest-free travel loan scheme
• Critical Illness Cover, Income Protection and Life Assurance
• Access to an Employee Assistance Programme
• Discounted gym memberships
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: (url removed)

How to Apply

You are required to submit your CV and a cover letter via our online application form. You will also be asked to provide a PDF portfolio or a link to your online portfolio. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved, where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at (email address removed) if you have any questions about the role or application process.

Visa Sponsorship

Please note that this role does not meet the eligibility criteria for visa sponsorship, and you will therefore need the right to work in the UK independently from the company.