Service Advisor
Posted 3 days ago by Purple Dash
Job description
Service Advisor – Sheffield
We are recruiting for a Service Advisor based at our Sheffield site.
Terms: Permanent
Location: Sheffield
Reports To: Service Manager
Hours of Work: 45 hours per week,
Mon-Fri, 1 week 6-3pm, 1 week 9-6pm
1 in 3 Saturdays 8-12 noon
Salary: £28,000 - £30,000 Plus monthly bonus
Additional Benefits: Increased Holiday Entitlement with Length of Service, Recruitment Incentive Awards, Long Service Awards, Health Care Scheme and Cycle to Work Scheme. Main Duties and Responsibilities
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Managing the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Create an accurate hand-over data sheet for the following day’s early service shift controller.
- Locking up the site, and setting the alarm system at the end of each shift.
- Organisation skills
- IT Literate
- Experience warranty
- Costing retail cards
- Use of ADP advantageous
- Type:
- Permanent
- Start Date:
- Immediately
- Contract Length:
- Permanent
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- PD-GT-SA-S
- Job ID:
- 217322658
- Applications:
- Less than 10
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.