Job role: Team Leader

Location: London, St Paul's

Salary: £32,000

Shift Pattern: Monday-Friday, 40 hours

Houston & Hawkes are looking for an enthusiastic, passionate and motivated Team Leader to join our team, providing a first class service based at our brand new contract in the heart of London

If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We'll give you a place to grow and a career to be proud of.

What You Really Want To Know:

• The salary for this role is £32,000 per annum
• The basic hours for this role are 40 hours per week
• The working week is Monday to Friday
• Monthly wages
• Great Travel Links

Team Leader Duties:

• Delivering excellent customer service
• Taking direct responsibility for the supervision of functions as instructed by the Catering Manager
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Liaising between customers and chefs and service teams to ensure we continue to exceed expectations
• Supervising the team to ensure we continue to deliver excellent customer service
• Communicating regularly with the Catering Manager and Head Chef
• Leading from the front to make sure everyone can excel in their role
• Training and setting standards for all staff
• Monitor and maintain hygiene and cleaning standards
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams
• Handle customer complaints with professionalism and tact

Team Leader Requirements:

• Previous experience as Catering or Hospitality Supervisor/Team Leader within contract catering, 5* hotel or fine dining brasserie
• Positive attitude, professionalism and respect for others
• Passionate, friendly, diligent and a great team player
• Excellent communication and customer service skills
• Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
• Diplomatic, with the ability to deal with confidential matters discreetly

Team Leader Additional Benefits:

• Free meals at work
• Contributary pension scheme
• Free access to the company Employee Assistant Programme
• Life assurance at two times salary
• Company events including all company Christmas party
• Recognition schemes and people awards
• Family friendly support
• Uniform provided
• The holiday allowance is 28 days including bank holidays
• Bicycle Parking Onsite

Who we are:

Houston & Hawkes - a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client's hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.