Photocopier Engineer - Field Service Technician
Posted 4 days ago by JLB Recruitment Ltd
Requirements;
- Based in a location that can support customers
- Experience of Sharp, Konica Minolta, Lexmark & Riso would be advantageous but training will be provided by the manufacturers’ if required.
- IT/Networking skills
- Install and configure print drivers on workstations and servers.
- Setup scan to email and scan to folder.
- Have a basic knowledge of Windows Servers, Active Directory and Group Policy.
- Experience of PaperCut Print Management Solution would be good but not essential.
- Candidate should have positive outlook on life and good customer relations skills.
- Excellent organisational skills and be able to work autonomously and responsibly.
- Proven ability to work as part of a team and deal courteously and professionally with customers is essential.
- Full UK driving licence (max 3 points)
- Completion of Enhanced DBS
Main Responsibilities:-
- Ensure that service calls are responded to in a timely manner and that the company meets and exceeds its target response time of four working hours.
- Perform installations of new equipment at customer premises.
- Contact the office promptly if not allocated to a service call, and to telephone the office at the close of play each day.
- Time keeping is very important and you are expected to be at your first call by 9.00am each morning.
- Your appearance and general attitude with customers must be of the highest standard.
- Manage and monitor the fitting of all parts/items and enable timely warranty claims from manufacturers.
- Occasionally assist with workshop duties; workshop must be kept clean at all times and secured at the end of each working day.
- Maintain a car stock consisting of spare parts and consumables.
- Attend training courses at Sharp and other applicable suppliers
- Carry out other reasonable requests appropriate to your position in the company.
- Completion of Enhanced DBS in line with company policy. Renewed every three years.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- Permanent
- Contact Name:
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- Telephone:
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- Job Reference:
- KW5
- Job ID:
- 221669639
- Applications:
- Less than 10
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