We are currently looking to recruit a Business Admin Support Officers for a busy Local Government office in Newcastle upon Tyne.

The role

 As part of the role, you will be required to attend meetings in person and via Teams where family and professionals are in attendance and take notes of discussions held, produce high quality notes outlining prevalent points raised and decision rationale.

The ideal person will be required:

• To take part in identifying and embedding business process improvements.
• To deal with enquiries, including technical queries about the service in line with our procedures and protocols.
• To collate and prepare management information as needed.
• To work with nominated officers responsible for maintenance, repairs and
• security of designated buildings, giving administrative support as needed.
• To give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
• To give interactive WP support to the allocated service using digital, audio or copy typing.
• To contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
• To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
• To give a professional and courteous reception service as needed.
• To account for, reconcile and make sure of the security of petty cash, stock and cash equivalents in line with our Financial Regulations.

The person

• Must have similar experience in an office environment
• Must be educated to NVQ level 2 (or equivalent)
• Be educated to GCSE standard including 4 GCSE's including both Maths and English (or equivalent)
• Have excellent IT skills including MS Office
• Be able to take minutes of meetings either shorthand or speedwriting
• Have excellent customer service skills