Job Title:        IT Business Analyst

PURPOSE SUMMARY:

A member of the IT Change Team

As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables.

The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements.

Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall.

KNOWLEDGE, EXPERIENCE, QUALIFICATIONS

• Bachelor's degree in computer science, business administration, or a related field.
• Proven industry experience working as an IT Business Analyst
• Solid track record of utilising business analysis methodologies, tools, and techniques.
• Working knowledge of the software development lifecycle (SDLC) and Agile methodologies.
• Strong analytical skills with the ability to gather and interpret complex information.
• Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
• Detail-oriented with strong documentation and organizational skills.
• Proficiency in using business analysis and productivity tools (e.g. Microsoft Office, JIRA, Confluence).
• Proven ability to work independently, manage priorities, and meet deadlines.
• Strong problem-solving skills with a proactive and solution-oriented mind-set.
• Adaptability and willingness to learn new technologies and domains.