Job Purpose

To lead and manage the Projects and New Works capability across a highly regulated commercial portfolio nationally, with much of the work taking place in London. The main purpose of the role is to manage the commercial, financial and client liaison aspects of the function as well as the overall programme management of a £10m+ portfolio. Lead a project management team delivering multiple building service related projects and programmes within allocated budgets and defined programmes.

Duties/responsibilities/accountabilities/deliverables

Be responsible to the Account Managers for the P&L of the project work and to lead and direct project activities in order to maintain and improve the net profitability of the business

Proven experience in Project Management with a relevant project management and H&S qualification e.g. (APMP, PMQ, PRINCE 2, MSP, ISOSH Managing Safely, NEBOSH)

 Conversant with all statutory compliance processes and procedures such as CDM 2015, Building Regulations, British Standards, RIBA Stages and those set out within a specification

Develop strong, collaborative relationships with client staff and their representatives applying Key Account Management principles in order to foster good working relationships at every level and optimise the commercial position.

Prepare with the Account Managers an annual business plan and budget for the contracts’ portfolio

Ownership of clients’ forward capital plans; ensure these are sufficient and appropriate, fully maintained and delivered according to forecast delivery and set programs Oversight of the delivery of projects according to contractual standards, SLAs, and KPIs, with minimal penalties incurred

Carry out regular monthly project reviews of P&L accountability, including progress of projects, quality, H&S, compliance, key milestones and relationships

Developing design proposals and specifications alongside the customer, design consultants (where employed separately) and the site Assurance Team

Ensure all proposed designs/work activities complies with customer’s procedures and site standards

Ensure that all quality control systems and procedures are implemented and maintained

Oversight of whole project process from conception to completion, including inspection of the work by the Customer, Assurance Team and other stakeholders, to ensure satisfactory completion, declaration of IOC, completion of any follow up work, submission of all associated records to the Assurance Team to obtain a certificate of completion

Ensure a comprehensive handover to operations on completion of projects, including the change management process and update of records Strategically manage and review supply chain partners and ensure all procurement processes and procedures are followed

Develop and maintain relationships with all the client’s departments including those of the operational and FM teams

Ensure all processes and governance are fit for purpose and regularly reviewed Provide leadership and direction to site-based staff and Project Managers, developing skills matrix, succession and development plan; identify key roles and successors

Take ownership of major projects and provide support as and when required to project managers, liaising with the Portfolio Head of Projects

Preparation of the monthly report for the Account Managers, Portfolio Head of Projects and Clients, listing all relevant site-based activities that occurred during the month including proposals and tenders completed

Ensure the projects has suitable, qualified and experienced management teams in place within an appropriate reporting structure, by deploying appropriate strategies to recruit develop, motivate and retain the required management capabilities

A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices.

A clear understanding of transformational leadership and an ability to change organisations, culture and behaviours

Person Specification

• A relevant project management and H&S qualification e.g. (APMP, PMQ, PRINCE 2, MSP, ISOSH Managing Safely, NEBOSH)
• Detailed understanding of all statutory compliance processes and procedures such as CDM 2015, Building Regulations, British Standards, RIBA Stages and those set out within a specification
• Demonstrable experience in delivering projects in highly regulated environments Previous knowledge and experience of BIM extremely advantageous
• Ideally educated to foundation degree, and technically qualified in a relevant building services or engineering discipline
• Ability to plan and organise their work effectively to meet changing environments and needs Proven track record to the successful delivery of multitask building services related projects
• A driver of people and projects with very strong commercial and financial acumen, with a track record of achievement on complex and demanding contracts and accounts Strategic and direct management of multiple subcontractors
• Knowledge of health and safety legislation and safe working practices and competent in delivering projects compliant with Construction Design and Management Regulations
• Demonstrable skills in dealing and working closely with internal and external customers and suppliers on complex and interrelated issues on an ongoing basis
• Demonstrate competency on project planning and time management; experienced in managing and delivering projects in accordance with NEC3 terms
• Demonstrate financial and budget management responsibility for projects
• A strong leader with excellent people management skills, able to communicate at all levels, both verbally and in writing
• Able to build strong and collaborative relationships with key customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands, to support account development and long-term sustainable and profitable tenure
• An ability to quickly grasp changing needs and the talent to translate these into operational reality
• An ability to identify and drive through ‘win-win’ solutions, even under considerable or sustained pressure
• A self-starter who is not afraid to challenge received wisdom and has the resilience to pursue legitimate business aims and objectives Undertake Appointed Person training and duties as/if required, e.g. HVAP Excellent IT skills including standard MS programs (Excel, Word, Projects, Office 365, PowerPoint)
• Willingness to train, update and improve themselves for the benefit of the contract
• Ability to think and react to immediate problems and issues without losing sight of or compromising long term goals
• High standard of personal integrity and professionalism with the adaptability to change