Fantastic opportunity to work for a global manufacturing and providing business based in Ely. You will be responsible for providing administrative support to the Technical Support team and Sales Teams with a focus on technical returns across Europe. The role is working at the UK office based in Ely. Hours of work 08.00 - 4.30pm Monday - Friday (hybrid working available). Very good English skills are required for this role and  ideally you will be able to speak another European language (German, Swedish, French).

Duties will include: 

• Providing admin support to the technical and sales team
• Speaking with customers via the phone and email
• Providing quotations for customers
• Processing repair cases, materials and orders
• Liaising with different sites in Europe
• Following up on returns cases and providing status updates to customers

Experience/skills required: 

• Previous experience in a customer focussed commercial role
• Some work experience in a technical field of work
• Attention to details when processing orders and returns
• Experience of working with ERP systems
• Very good English skills are required for this role and  ideally you will be able to speak another European language (German, Swedish, French).
• Excellent written skills
• Service orientated mindset
• High attention to detail

Hours of work:

8.00 - 4.30pm - Hybrid working available

Benefits:

Excellent benefits including pension, health care, 25 days holiday plus bank holidays

If you have not received a response within 5 working days, unfortunately your application has been unsuccessful. Xpert Resourcing Ltd is acting as an Employment Agency for this Permanent vacancy.