Providor - Dual Fuel Engineer

Contract: Scottish Power 

About Providor:

Providor Ltd is a subsidiary of Sureserve Group Limited and installs domestic smart meters across the UK, working directly for a number of energy suppliers. Meter asset managing services are also provided for some clients.

Purpose of the Role:

• To exchange gas and electricity meters in customers’ homes.
• Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.
• Repairing and maintaining meters after initial install.

Benefits*:

• £5,000 sign on bonus
• Performance bonus
• Daily meter fit bonus scheme
• £60 per month lunch expense
• Company pension
• Access to flexible benefit schemes
• Employee Assistance Programme
• 29 days holiday (inc statutory bank holidays)
• £10,000 Life Assurance
• EV car scheme
• Recommend a friend benefit

Specific Roles and Responsibilities:

• To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards).
• To ensure service level agreements (SLA’s) are achieved for works allocated.
• Respond to emergency call outs, as business needs dictate (as per rota system in operation).
• To ensure the efficient recording of all works completed or aborted.
• To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion.
• To risk assess work/working environments before starting any works to avoid damages or injuries.
• To undertake all work in accordance with Health and Safety regulations.
• Report H&S issues encountered in line with company policy.
• A duty of care to ensure any potential risks encountered as a result of your visit are reported in line with industry guidelines, legal requirements & company policy.
• To take accountability for the vehicle & tools/equipment in your possession. This will include a regular stock take of material and regular checks of company van to ensure it is road worthy.
• To record / report any defects of the equipment in your possession.
• To ensure the professional representation of the company is maintained at all times, being clean and well presented in company uniform and being polite and courteous at all times.
• To attend all training and toolbox talks as requested.
• Offer Energy Efficiency Advice.

Relevant Skills and Behaviours:

• Good communicator
• Ability to develop excellent and collaborative working relationships.
• Proven ability to work alone as well as part of a team
• Proven ability to manage a complex workload
• Attention to detail with good decision making / judgement skills
• Adapt to change

Qualifications and Key skills required:

• MET1
• CMA1/CCN1
• Single phase electric
• MOCOPA (1a and 1c)
• REGT1 and polyphase electric (desirable not essential)
• Full UK Driving licence
• Minimum of 6 months experience in fitting dual fuel smart meters
• 3 phase or single-off multi is advantageous

Basic Salary: £38,000 per year not including bonus schemes

OTE £48-53K – uncapped

*Terms and conditions apply