Absolute Recruitment are currently recruiting for a Customer Service Administrator on behalf of our clients based in Halesowen.

The Customer Service Administrator will be responsible for the effective communication with customers ensuring a positive experience from order to delivery.

The position is based in Halesowen and is a Permanent position.

The salary is starting at £26,000pa with an increase after probation period has been passed as well as a bonus paid at the end of each year.

Free onsite parking and a gym membership.

Duties & Responsibilities;

• Thoroughly maintain up to date and accurate customer records
• Investigate any issues that arise and solve any problems
• Provide product information, pricing and services
• Price quotations and ensure stock check before order
• Answering incoming calls in a timely, professional manner
• Dealing with any invoice queries and order queries promptly and accurately
• Any further job duties assigned by management

Skills & Experience;

• Previous customer service experience
• Time management
• Investigating and problem solving skills
• Excellent attention to detail and organisational skills
• Strong communication skills over the telephone and via email
• IT Literate

This is an excellent opportunity with a growing company.

If you are interested in hearing more about this role then please apply with your CV and Jade will be in touch to discuss the role in further detail.